Indo62 is committed to protecting the personal information of every user. This document clearly explains how we collect, use, store, and protect your data at all times.
Our Privacy Commitment
All data transmitted between your device and the indo62 platform is protected using SSL 256-bit encryption — the same standard used by leading banking institutions.
Your personal data is stored on servers protected by multi-layer firewalls and continuously monitored 24/7 to prevent any unauthorised access.
Indo62 has never and will never sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent.
Your identity verification documents are processed through a secure KYC system and automatically deleted upon completion of the verification process in accordance with our retention policy.
You have the right to access, correct, download, or request deletion of your personal data at any time through your account settings or by contacting our support team.
The indo62 privacy policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a user are always protected.
Important Note: This Privacy Policy applies to all users of the indo62 platform, including the indo62.fun website and the indo62 mobile app. By using our platform, you agree to the privacy practices described in this document.
Indo62 cares about your privacy. We understand that your trust in us depends not only on the quality of the services we offer, but also on how we handle the personal information you entrust to us.
As a trusted digital entertainment platform in Malaysia, indo62 operates with full transparency in all matters relating to user data. We do not collect unnecessary information, and every piece of data collected has a clear and legitimate purpose.
This Privacy Policy details the types of data we collect, why we need it, who can access it, how long we retain it, and what your rights are as the data owner. We encourage you to read this document in full and contact our support team if you have any questions.
Indo62 collects two main categories of data: data you provide directly and data collected automatically while you use the platform.
Data you provide directly:
Automatically collected data:
We do not collect credit card numbers directly. All payments are processed through PCI-DSS certified third-party payment providers, which have their own privacy and security policies.
| Data Type | Purpose of Collection | Mandatory / Optional |
|---|---|---|
| Name & IC/Passport | Identity verification (KYC) and legal compliance | Mandatory |
| Login, notifications, and account recovery | Mandatory | |
| Phone Number | OTP verification and support communications | Mandatory |
| Bank Information | Deposit and withdrawal processing | Mandatory |
| IP Address & Device | Account security and fraud detection | Automatic |
| Cookies | Platform performance and user experience | Optional |
Every piece of information we collect is used for legitimate and specific purposes. We do not use your data for any unrelated purpose without your prior consent. The following are the primary purposes for data use:
indo62 does not use your personal data to make automated decisions that have a material impact on you without human review. Any significant decisions, such as account suspension, are reviewed by our team.
Indo62 does not sell or rent your personal data to any third party. However, there are limited situations where we may need to share your information with certain parties:
All third parties we work with are required to adhere to data protection standards equal to or higher than those we uphold ourselves.
Indo62 continuously invests in the latest security infrastructure to ensure your data remains protected at all times. Our security measures include:
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. We encourage you to also take personal precautions such as using a strong password and not sharing your login credentials.
Indo62 uses cookies and similar tracking technologies to enhance your experience on our platform. There are several types of cookies we use:
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the platform.
As an indo62 user, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA):
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or out of date, you have the right to request an immediate correction.
You may request deletion of your personal data subject to applicable legal obligations.
You may request that we restrict the processing of your data in certain circumstances provided for by law.
You have the right to receive your data in a machine-readable format for transfer to another provider.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact our support team via live chat within the platform. Requests will be processed within 14 business days.
Indo62 only retains your personal data for as long as necessary to fulfil the purpose of collection or as required by law:
Once the retention period expires, your data will be permanently deleted or anonymised so that it can no longer be linked to your identity.
The indo62 platform may include integrations with third-party services such as game providers, payment processors, and analytics tools. Please note that:
The indo62 platform is intended exclusively for individuals aged 18 and above. We do not knowingly collect personal data from minors.
If you discover that a minor has registered or is using this platform, please contact us immediately. We will take prompt action to close the account in question and delete all associated data.
Indo62 applies an age verification process during registration and the KYC process to ensure the platform is only accessed by eligible adults.
Indo62 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When material changes are made:
Continued use of the platform after amendments take effect constitutes your acceptance of the updated privacy terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us via:
Our privacy team is committed to responding to all data protection enquiries within a reasonable timeframe. Rest assured – your privacy is our priority.
Responsible Gaming: indo62 is only for individuals aged 18 and above. If you or someone you know needs support, visit the Responsible Gaming us for more information.